Refund policy

Last Updated: 31 July 2026

At Aero Tees, every product is printed on demand and made specifically for your order. Please read our policy carefully before placing an order.

Returns

We accept returns within 3 days of delivery only if:

• The product arrives damaged, torn, or defective.
• You provide clear photos or videos of the product, packaging, and shipping label as proof.
• The product is unused, unwashed, and in its original condition with all tags attached.

Returns Not Accepted

We do not accept returns or exchanges for:

• Incorrect size selected by the customer.
• Change of mind.
• Color preference.
• Design preference.
• Minor color variations caused by different screen displays.
• Products that have been worn, washed, altered, or damaged after delivery.

Please check our Size Guide carefully before placing your order. We are unable to accept returns or exchanges for size-related issues.

Refunds

Once your return request is approved and the product is inspected, we will:

• Issue a full refund to your original payment method, or
• Provide a replacement product (where applicable).

Refunds are typically processed within 5–7 business days after approval.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 3 days of delivery with:

• Order Number
• Photos/videos of the product
• Photos of the packaging
• A brief description of the issue

Failure to provide sufficient proof may result in rejection of the claim.

Order Cancellation

Orders may only be cancelled before production begins. Once printing has started, cancellations are not possible because every product is custom-made.

Contact Us

For any return or refund requests, please contact:

Email: support@aerotees.com